Every company has a "Vision" (a set of principles specifically designed to achieve success for the company). Your store should support that vision. Your store and its people are unique and deserves to be recognized. "Do you have a vision?" Does your vision support your company, your store, and your people? Does your leadership staff understand it? Do they live up to it every minute? To do anything less would be disrespectful to your store, your team, and your employees.
The Vision for OUR store would be something like this:
Always give our best in every thing we do. Push ourselves and think outside the box. Be Pro-Active in our actions and ……. ABOVE ALL ELSE………WE WIN AS A TEAM!!The Vision for our customers is:
Our store has to be exciting and fun at all times. Always try to add value to the customer’s experience (they are our guests) treat them with respect!Our Vision for our employees:
Give them the highest support at all levels. Demand their best. Give them our best. An unhappy employee means we have failed. Always try to add value to their day in all that we do. *Notice that I said "Our" vision instead of "My" vision. This is aTeam effort and everyone should be included its development.
These are simple rules but they add value to the things that I deem important for my Team to win. We have something tangible to hold on to. It helps add clarity to the decisions that we make and keeps everyone focused on the things that are truly important.
Without a shared vision you are all fighting separate battles and you cannot survive if you are fighting alone. Everyone needs the full support of everyone else. Without it your store will always be in a re-active mode (at the end of each day you go home completely exhausted and accomplish very little) instead of a pro-active mode (you have systems and behaviors in place that allow you to think outside the box and have fun while being the best). You have an exciting store and you enjoy your JOB!
There are three kinds of people: Those who make things happen, those who watch things happen, and those who ask, 'What happened?'" --Casey Stengel
.
The Vision for OUR store would be something like this:
Always give our best in every thing we do. Push ourselves and think outside the box. Be Pro-Active in our actions and ……. ABOVE ALL ELSE………WE WIN AS A TEAM!!The Vision for our customers is:
Our store has to be exciting and fun at all times. Always try to add value to the customer’s experience (they are our guests) treat them with respect!Our Vision for our employees:
Give them the highest support at all levels. Demand their best. Give them our best. An unhappy employee means we have failed. Always try to add value to their day in all that we do. *Notice that I said "Our" vision instead of "My" vision. This is aTeam effort and everyone should be included its development.
These are simple rules but they add value to the things that I deem important for my Team to win. We have something tangible to hold on to. It helps add clarity to the decisions that we make and keeps everyone focused on the things that are truly important.
Without a shared vision you are all fighting separate battles and you cannot survive if you are fighting alone. Everyone needs the full support of everyone else. Without it your store will always be in a re-active mode (at the end of each day you go home completely exhausted and accomplish very little) instead of a pro-active mode (you have systems and behaviors in place that allow you to think outside the box and have fun while being the best). You have an exciting store and you enjoy your JOB!
There are three kinds of people: Those who make things happen, those who watch things happen, and those who ask, 'What happened?'" --Casey Stengel
.
4 comments:
If only my boss would read this. I can't be the only person who feels that way.
What advice would you give to an employee whose manager is constantly setting the team against each other and poisoning the team environment?
This is to "IF only by boss would read this."
Feel free to send your boss the email address of this blog which is www.showbetterprofits.blogspot.com and let them know that they can leave comments or even send me an e-mail if they go to about me and click at the bottom of it.
I would be happy to discuss any issues that may be keeping the team from enjoying the job. Just remember that communication goes both ways and it could be very likely that there is fault on both sides.
Just because someone is not the "Manager" does not mean that they are not a "Leader"
Manager is a title.......A LEADER is not only a part of someones character "It's a STATE OF MIND"
This is for "WHAT ADVICE WOULD YOU GIVE TO AN EMPLOYEE"
First of all, I do not know your manager. Having said that, there are a few things to consider here.
1. Is this someone who is a New Manger? If they are new to the position it may be as simple as telling them that they are about to lose several good employees because of the way they are coming accross,
2. If this is someone who has been in their position for quite some time then it very likely that they will continue to display the same behavior.........Sometimes even the people who are supposed to be in charge need to see what good "Leadership" looks like. If you want your boss to change then it is perfectly okay for you to read some of this material. Then take what you learn and display Leadership behaviors in your store for your team to follow. Success is contagious and at some point you may see a difference.
Whatever you do - "DO not allow your manager to dictate your attitude"............
Hope this helps! Frosty
Post a Comment